Most of the time, a thorough cleaning will help reduce musty smells. However, if excessive mold and mildew growth is inside the AC, the smell will be difficult to eliminate.
How to prevent odors & mildew buildup?
Perform regular maintenance and cleanings. Clean the air filter, drain pan and drain lines on a regular basis. Refer to your instruction manual for more information and proper instructions on how to clean your filters.
Troubleshooting & FAQs
Answers to Common Issues & Questions
- Unit is not turning on
- Unit shuts off in minutes and "Ft" is displayed
- Unit displays "Lt" even after defrosting
- Unit displays "PF" error
- Unit doesn't respond to remote control
- Unit releases cool air in heat mode
- Unit is not blowing cool air / room is not cool enough
- Unit makes loud noise during operation
- Water needs to be drained frequently
- Unit emits a smell
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