Troubleshooting & FAQs
Answers to Common Issues & Questions
- Unit does not start
- Does not collect water / Water on the floor
- Continuous draining not working
- Controls cannot be set
- E5 Error Code / Pump not working
- Unit does not dry air as it should
- Unit runs too much
- Frost on coils
- Bucket is cracked / Water leaking from bucket
- Fan noise / loud fan
- EH/ES Error Code - Humidity sensor failure
- E1/E2 Error Code
- E3 Error Code / Gas Leakage
- P1 Error Code
- Mold, odor or foul smell
- Can I use a garden hose instead of provided hose?
- Is it gravity draining?