Troubleshooting & FAQs
Answers to Common Issues & Questions
- Unit is not turning on
- Unit shuts off in minutes and "Ft" is displayed
- Unit displays "Lt" even after defrosting
- Unit displays "PF" error
- Unit doesn't respond to remote control
- Unit releases cool air in heat mode
- Unit is not blowing cool air / room is not cool enough
- Unit makes loud noise during operation
- Water needs to be drained frequently
- Unit emits a smell
- Missing parts / damaged or broken parts
- Unable to change fan speed / Fan always on HIGH
- Water droplets coming out of air outlet
- Condensation on control panel
- Water leaking from bottom of unit
- Water leaking from filters
- Fan is too loud / Fan is constantly running
- Unit causes power outage / Unit trips the circuit breaker
- Unit vibrates
- Broken water drain
- Window Slider Kit is wrong color
- Control panel does not work / Buttons do not work
- Remote Control does not work / Buttons on Remote do not work
- Features on Control Panel are not on Remote Control
- Hose Inlet & Outlet cannot be installed to Air Exhaust Hose
- Air exhaust gets too hot / Exhaust air is very hot
- Window Slider Kit does not fit window
- Air Compressor needs to be replaced
- Air Exhaust Hose is too short / Air Exhaust Hose extension
- Installation without a window / Installation in basement or garage